About Us - Communication
General Communication
Administration and staff will frequently send communication about upcoming or important events through a newsletter. All information will be sent via email. Therefore, please be sure to provide current and accessible email addresses to administration. The website will also contain links to classroom newsletters, Parent Advisory Notes, and center wide newsletters. Hard copies of general communication can also be found at the check in station. We encourage parents to contact us via phone or email with concerns or questions.
Parent Concerns/Grievances
There is an open door policy for parent concerns. If a parent is experiencing an issue with their child, the parent is encouraged to first speak directly with the child’s teacher. If the issue is not resolved or is directly concerning the teacher, the parent should contact administration. Administration will work closely with the parent to resolve any and all issues. Appropriate measures will also be taken regarding staff disciplinary action. We understand that each family is unique and that parents may have special requests. We encourage parents to give us the chance to resolve any issues that may arise. If the parent is still not satisfied, a written grievance should be filled in the office. Administration will respond within 30 days to resolve the issue.
Outside Play
Children will be taken outside to play on the playground if it is 40 degrees or higher, and it is not raining or stormy conditions. The infants and toddlers will only go outside in warm, temperate weather conditions. Children should be dressed in seasonally appropriate clothing with layers. If a child is not dressed in appropriate clothes for the weather, teachers may use the lost and found clothing for that child. During winter months when snow is present, please send in boots, snow suits, hats and gloves – we will play outside!
If for any reason a child cannot play outside due to illness or allergy, the parent must send a note from the physician stating the illness or allergy and length of time your child is unable to play outside.
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